About Us

Our Mission

Empowering pristine aquatic experiences through diligent care and expertise, our mission at Kraken Pool Services is to safeguard and enhance the beauty, safety, and functionality of every pool we serve. With unwavering commitment to excellence, integrity, and environmental stewardship, we strive to exceed expectations, delivering unparalleled service and fostering lasting relationships within our community.


We uphold our commitments and deliver consistent, dependable service to our customers, ensuring their peace of mind and satisfaction.


We are dedicated to achieving the highest standards of quality in every aspect of our work, from maintenance and repairs to customer service and communication.


We conduct ourselves with honesty, transparency, and ethical behavior, earning the trust and respect of our customers, employees, and community.

Chris Malbrough


Chris Malbrough was born and raised in Houston, TX where I grew up and enjoyed playing any sport with a ball ever since I could remember. I graduated from J. Frank Dobie High School class of 1999 and would go on to attend Texas A&M University in College Station. I obtained my bachelor of science degree in Sport Management in 2007 and entered the workforce upon graduation. A few years in and I realized I did not like working in an office setting talking on the phone all day. This is when I decided to pursue a career in firefighting.

I attended the San Jacinto College Fire Academy and finished at the top of my class. I began applying for firefighting jobs and in 2011 I began my career as a firefighter. The best job in the world! I can truly say I love my job and love going to work. In my career I have promoted twice to the rank of Captain where I am in charge of my shift at my station, the engine, and my crew. While at the fire department “side” jobs are quite common. One firefighter owned a pool service company and brought me on to service some pools. I began servicing pools in November of 2016 and worked for him until he sold his company. He taught me the ins and out of serving and problem solving pool issues. He taught me how to repair pool pumps, heaters, filters, plumbing, automation systems, lights and many others.

John Carlson


Born in Corsicana, Texas in 1978, the son of a Colonel in the Army, I spent my childhood moving all over the world. My parents divorced in 1993, and I moved with my sister and mother to Spring, Texas. I graduated from Klein Oak High School in 1996. From there, I went to TEEX Fire Academy in College Station, where I obtained my fire certification and EMT training. I began working as a medic on the ambulance, as well as working as an ER tech at St. Luke’s hospital. In 2004, I decided to further pursue my education, and attended the University of the Ozarks in Arkansas. In January of 2005, I started my career with the Galveston Fire Department. Everything was falling into place. Christin the love of my life, and long time girlfriend, was also living in Galveston finishing her nursing degree. Later, that same year, in December, I married my wife, Christin. 

In July of 2006, we welcomed our first son Jonathan. Our second son, Jacob, came in May of 2008, and our third son, Joshua, came in May of 2012. Being a father is the greatest gift in the world, and our 3 boys are the most incredible blessings to my wife and me. In the fire department, it is common for firefighters to have a second job due to the numerous days off between being at the fire station. In 2020, I began working for Mel, another Galveston firefighter, who owned his own pool business. I worked for Mel until he retired from the GFD, and eventually sold the pool business to Chris and me. Chris and I are both very grateful to Mel for giving us the opportunity to build something off of the route he began in the 1980’s. Chris and I started Kraken Pool Services in January of 2023. With the pools we purchased from Mel as it’s foundation, we have been steadily adding properties to the route ever since, while adding on quality employees to our very rapidly growing business team.


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